FAQs
What are the main filtration products that MemKway manufactures?
We specialize in industrial high flow filter replacement solutions designed for critical water treatment applications. Our premium range includes high-quality industrial high flow filter cartridge replacement parts engineered for exact-fit high flow industrial filter replacement in Pall, 3M, Pentair and Parker systems.
Can I get a customized filtration solution?
Yes, customized filtration solutions are available. We support OEM projects, and our technical team can design and produce filters tailored to your exact application, flow rate, accuracy and pressure demands.
How is the quality of MemKway's products guaranteed?
We maintain a robust three-tier quality assurance system. Backed by ISO 9001, 14001 and 45001 certifications, we implement strict quality control from raw materials to finished products, covering pressure testing, integrity analysis and material certification. Our full-range R&D validation further ensures consistent performance and reliability for all products.
Do you offer warranty for your filter cartridges?
Yes, we provide a 12–60 month warranty for our filter cartridges. The exact period is determined by product series, water quality, and operating conditions.
Do you provide technical support and after-sales service?
Yes, we provide complete lifecycle technical support and after-sales service. Our engineering team offers full assistance from solution selection and installation to operation and maintenance.
Can you replace major international standard filter cartridges? Which brands are compatible?
Yes, our filter cartridges are compatible with various renowned brands such as PALL, 3M, PARKER, PENTAIR, and more, which are direct equivalents in plug-and-play mode. End users don’t need to modify pipes or PLC of existing systems to have same flow rate and high-quality filtrate.
How can I start my purchasing or customization process?
You may submit your requirements via the Contact Us form on our website, or email our sales team directly. To ensure a fast and accurate response, please provide as much detail as possible, our team will contact you within 24 hours to start a professional and efficient collaboration.